Customer Service

Ordering

  • When ordering through our site you can choose to either create an account, or checkout as a guest. If you create an account, you will be able to login and view previous orders in the future.
  • After placing an order you will receive an order confirmation email.
  • When your order ships, you will receive a separate email with carrier tracking.
  • If for any reason a product is out of stock we will notify you immediately, and advise when your backorder will be shipped. Backorders are a high priority for us, and we will do our best to ship as soon as possible. 

Shipping & Delivery

  • We offer USPS Priority Mail and First Class, or UPS all delivery speeds.
  • During checkout you can enter a zip code to see the cost and speed of all shipping options. 
  • We always strive to ship same-day, however on occasion the maximum time it will take us to ship is 3 business days. 
  • If occasionally due to unforseen circumstances there is an extended delay beyond 3 business days, we will let you know immediately. 

Returns & Replacements

Returns:

  • We want you to be 100% satisfied with Migraine Miracle. 
  • If for any reason you're not happy, we have a 30-day "no questions asked" return policy on all Migraine Miracle products. 
  • If you're unhappy it would really help us to know why, but this is not an obligation. 
  • Please return all shipments to:  PO Box 40444, Forth Worth, TX 76140.

Replacements:

  • If any part of your order arrives damaged or broken during shipment, please let us know within 24 hours of delivery. We will ship replacements to you at no cost. We reserve the right not to replace damage/broken shipments if not notified within 24 hours of receipt.
  • We ask customers who accidentally break a stone to please contact us for the cost of individual replacement plus shipping.

Payment, Pricing & Promotions

  • We accept all Visa, Mastercard, Amex, Discover and Paypal.
  • Current pricing is as shown in the store. 
  • In the very near future, you will be able to sign up for a newsletter and receive promotional discount codes via email. 

Viewing Orders

  • While shopping and during the ordering process click here to view your cart at ay time.
  • If you have created an account with us, you can view previous orders by clicking here to log into your account

Updating Account Information

  • Your account information can be updated any time by clicking here to log into your account
  • Please contact us if you need any further assistance with updating your account.

Privacy & Security

Our policy is simple: we collect no personal information about you unless you choose to provide that information to us.  We do not give, share, sell, or transfer any personal information to a third party.

If you decide to send us a message using our "Contact Form" the message will usually contain your return e-mail address. If you include personally identifying information in your e-mail because you want us to address issues specific to your situation, we may use that information in responding to your request, but it will be destroyed when we complete our return correspondence.  Also, e-mail is not totally secure against interception.  Please send only information necessary to help us process your request.

On some of our web pages we provide forms that let you voluntarily submit personal information (such as e-mail address or name), for example our "Practitioner Registration Form".  In such cases, all submitted information is used only for the expressed purposes for which it is intended and is not made available to any third party.

Like most websites on the internet, our website uses "cookies".  To protect your privacy, be sure to close your browser completely after you have finished conducting business with our website. If you are concerned about the potential use of information gathered from your computer by cookies, you can set your browser to prompt you before it accepts a cookie.  Most Internet browsers have settings that let you identify and/or reject cookies.

If you have any questions about our Privacy & Security, please send us a message using our Contact Form.